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A history of the world tourism organization
Peter Shackleford,This book looks at a variety of topics from a UNWTO prospective: tourism statistics, the flow of tourists by country, the protection and safeguarding of tourism 2019; natural assets, tourism’s impact on world trade, tourists’ interactions, and tourism’s promotion across countries. A definitive bo...
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Advances in hospitality and leisure
Joseph S. Chen,International in focus, the AHL inspires new and vital research topics that have been in large neglected in the context of hospitality, tourism, and leisure. This fifteenth volume includes useful articles which outline new research agendas, suggest viable topics for a dissertation work, and augme...
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Applying partial least squares in tourism and hospitality research
Faizan Ali, S. Mostafa Rasoolimanesh, Cihan Cobanoglu,Ten chapters discuss key aspects of advanced PLS analysis and its practical applications, covering new guidelines and improvements in the use of PLS-PM as well as various individual topics.
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Atmospheric turn in culture and tourism
Michael Volgger, Dieter Pfister,Combining ideas of sustainable development, strategic marketing and branding with space design and architecture, this volume offers contemporary perspectives on the development and impact of 'atmospheric quality' in tourism and hospitality service situations. Topics discussed include: silent airp...
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Collaboration in tourism businesses and destinations
Dogan Gursoy, Melville Saayman, Marios Sotiriadis,This book examines the contribution and importance of alliances and partnerships to the tourism, travel and leisure industries. It concludes by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to succe...
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Contemporary destination governance
This book approaches the issue of contemporary destination governance from a case study point of view. 16 destinations from across Europe, Australia and Canada are presented in detail and an overview of their respective historical developments, their resource endowments and market positions as we...
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Delivering tourism intelligence
Philip L. Pearce, Hera Oktadiana,This volume demonstrates that tourism research can deliver quality implications for a range of stakeholders. Contributions from authors across the continents serve to illustrate ways in which academic analysis can, and does, result in action.
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Disaster planning and preparedness in the hotel industry
Ahmad Albattat, Ahmad Puad Mat Som,By identifying major emergencies that have occurred in the hotel industry; investigating hotels’ preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the im...
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Employer branding for the hospitality and tourism industry
Sjoerd Gehrels,This book explores the concept of Employer Branding (EB) as applied to the hospitality sector. Employer branding aims to assist businesses in becoming the employer of choice for potential employees. As such, the concept has potential to change classical approaches of managing people and to improv...
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Gastronomy for tourism development
Almir Peštek, Marko Kukanja, Sanda Renko,Gastronomy for Tourism Development provides readers with insight into the political reasons all countries in the region pay little attention to the common gastronomic heritage. It challenges the issues faced by those within the industry, addressing the potential for the region to become a sustain...
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International case studies in the management of disasters
Babu George, Qamar-ud-Din Mahar,Showcasing internationally sourced case studies on disaster management, International Case Studies in the Management of Disasters presents a diverse range of case studies on how disasters, both natural and manmade, are being managed globally.
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Marketing places and spaces
Marketing Places and Spaces brings context to the forefront for advancing theory and management sensemaking in understanding the influences of marketing on tourism behavior. This book is for tourism professionals and educators seeking deep knowledge of how visiting places transforms the lives of ...
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Robots, artificial intelligence and service automation in travel, tourism and hospitality
Stanislav Ivanov, Craig Webster,Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.
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Social conflict and harmony
Jingjing Yang, Lingyun Zhang, Chris Ryan,The book primarily employs Coser's (1956) social conflict theory for a discussion of tourism development in Chinese communities.
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Space tourism
Erik Cohen, Sam Spector,This is the first comprehensive, multi-disciplinary work on the emergent phenomenon of space tourism. It is written by leading specialists and covers a wide spectrum of topics including space history and technology, the environmental, social, and legal aspects of the development of a future space...
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Storytelling-case archetype decoding and assignment manual (scadam)
Arch G. Woodside, Suresh C. Sood,Storytelling-Case Archetype Decoding and Assignment Manual reviews tourism and hospitality applications of Jung's work on archetypes in shaping behavior and unconscious/conscious thought. This book provides tools for confirming relevancy and falsifying incorrect archetype assignments of stories c...
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Strategic marketing in tourism services
Rodoula H. Tsiotsou, Ronald E. Goldsmith,Focuses on marketing strategies implemented in tourism services firms and includes a collection of papers related to specific marketing strategies. This title presents the application of specific marketing strategies such as experiential marketing, branding, target marketing, relationship marketi...
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Sustainable hospitality management
Huub Ruël, Angelique Lombarts,The hospitality industry is major industry. Due a steady growth, by 2030 the hospitality and tourism industry is expected to provide 380 million jobs. This title explores the challenges presented including labor shortages, containing and reducing the ecological footprint, Over tourism, and a poor...
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The branding of tourist destinations
Mark Anthony Camilleri,The marketing of tourist destinations requires continuous strategic planning and decision making. This book provides researchers and practitioners with an in-depth understanding of different tourism products, marketing strategies and destination branding tactics, as well as useful insights into s...
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The overtourism debate
Jeroen Oskam,This book gives an overview of the positions in the rapidly evolving debate over the sociocultural footprint of tourism on its destinations. Overtourism, its impact and subsequent mitigating measures taken, have started to dominate political discussions in European cities such as Amsterdam, Barce...
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The tourism-disaster-conflict nexus
Andreas Neef, Jesse Hession Grayman,Tourism is often seen as the world's peace industry. Yet while tourism may play a major role in post-conflict and post-disaster recovery, the sector can also be a trigger of crisis and disaster. This book examines the complex linkages between tourism, disaster and conflict through a series of cas...
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The world meets asian tourists
Jafar Jafari, Liping A. Cai, Philip L. Pearce, Mao-Ying Wu,The movement of Asian citizens across continents now occurs on an unprecedented scale. What are the interests of Asian tourists and what are the impacts on host communities? This book addresses questions about Asian tourist contact with unfamiliar countries and cultures and the implications for t...
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Tourism and hospitality management
Metin Kozak, Nazmi Kozak,The book addresses topics such as tourism education and its development in the latter part of the twentieth century, taking “tourism” to be a broader field than “hospitality.”
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Tourism destination quality
Arthur Seakhoa-King, Marcjanna M Augustyn, Peter Mason,Tourism Destination Quality: Attributes and Dimensions critically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality.
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Tourism, terrorism and security
Maximiliano E. Korstanje, Hugues Seraphin,International tourism has been a target for terrorist agents seeking to cause political instability and economic disruption in the West. This book lays the foundations of a new understanding of tourism security by discussing the nature of tourism, tourists, and terrorists.
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Tourists’ behaviors and evaluations
Arch G. Woodside, Metin Kozak,Volume 9, Tourists' and Customers' Behaviors and Evaluations, describes the benefits of taking a behaviorstoevaluations perspective in tourism and customer research. The thirteen papers in the volume include "the general theory of guest evaluations of service design/performances" by Woodside and...
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Tourists’ perceptions and assessments
Arch G. Woodside, Metin Kozak,The volume examines unconscious and conscious cognitions occurring before, during and following virtual and actual leisure-related planned and unplanned travel. It includes a global review of the literature on tourists' perceptions and assessments by Woodside and Metin.
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