{"product_id":"how-to-find-the-right-words-9781912891511","title":"How to Find the Right Words","description":"\u003cp\u003e\u003cb\u003eTwenty case studies explaining how to gently deliver a range of life’s most awkward messages while causing minimal harm.\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\nLife constantly requires us to give other people some hugely awkward messages: that we don’t love them anymore; that we do love them (though we’re not meant to); that they smell a bit; that they’re fired; that we’re furious with them (though we adore them) or that their music is too loud...\u003c\/p\u003e\u003cp\u003e\n\u003cbr\u003eOften, out of embarrassment, we just stay quiet. Occasionally we explode. And typically, we stumble about, looking for the right words – dreading that we didn’t find them and thereby causing more hurt than we should.\u003c\/p\u003e\u003cp\u003e\n\u003cbr\u003eThis is a book to help us locate the best possible words to get across a range of life’s most difficult messages. With twenty case studies drawn from relationships, friendships, work, our families, and social situations, we are gently shown what we might – in an ideal world – find ourselves saying to make our intentions known while causing minimal harm. We are guided, among other topics, to how best to end a relationship, how to make it up with a child, and how gently to let down a friend who wants more.\u003c\/p\u003e\u003cp\u003e\n\u003cbr\u003eWe laugh, we recognize our troubles – and we’re introduced to a range of deeply empathetic ways to navigate some of our most acute social dilemmas.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eGIFT: \u003c\/b\u003ebeautifully packaged in premium gift format.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eA PRACTICAL GUIDE: \u003c\/b\u003ehelpful advice on navigating a range of awkward social situations, from the everyday to the unforeseen.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePLAYFUL ILLUSTRATIONS: \u003c\/b\u003ea fun, entertaining read.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eENGAGING:\u003c\/b\u003e case studies help demonstrate effective communication in family, work, and relationships.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eSOCIAL-EMOTIONAL INTELLIGENCE:\u003c\/b\u003e crucial tools for navigating social situations with ease.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Ingram Academic \u0026 Professional","offers":[{"title":"Default Title","offer_id":42959825272950,"sku":"9781912891511","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0671\/1374\/6550\/files\/CoreSourceHub_1079dc08-8388-434f-bb2d-cfb5fc81c3db.jpg?v=1767776230","url":"https:\/\/ingramacademic.com\/products\/how-to-find-the-right-words-9781912891511","provider":"Ingram Academic \u0026 Professional","version":"1.0","type":"link"}