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Conversations with Things
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20 April 2021

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more.
But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.
COMPUTERS / User Interfaces, Product design, COMPUTERS / Voice Search & Digital Assistants, DESIGN / Product, COMPUTERS / Internet / Web Design, COMPUTERS / Design, Graphics & Media / General, COMPUTERS / Interactive & Multimedia, Smart home technology and virtual assistants: consumer / user guides, Graphical & digital media applications, Web graphics & design, User interface design & usability