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Conversations with Things

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Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive ...
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"Witty in tone and full of real–life examples, Conversations with T... Read More
  • Format:
  • Publication Date: 20 April 2021
  • ISBN: 9781933820262
  • Pages: 320
  • Imprint: Rosenfeld Media

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Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. 

But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.

"Witty in tone and full of real–life examples, Conversations with Things thoroughly covers the topic of conversation design from the basics of prompt–writing to the complexities of multimodal interactions. I highly recommend this book for experts and novices alike. " —Lisa Falkson, Senior VUI Designer, Amazon