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Technology vs. Government
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19 March 2024

Governmental entities in the United States have multiple, well publicized failures and challenges when it comes to procuring and integrating new technologies. A quick search will yield a treasure trove of technology procurement and implementation gone wrong. Projects seem to routinely suffer from significant cost overruns, poor fit, and implementation delays. Additionally, while the private sector keeps pace with technology changes and improvements, the government lags behind when it comes to integrating and deploying new technologies.
Technology vs. Government examines why government fails at technology acquisitions, innovation, and implementation, the impact on people, and the future opportunities and implications for government service, administration and policy. Underlying the issues discussed in the book is the question of Generation T, a term coined in this book to define the generation born in 2002 and later. Generation T is the first generation to grow up in a societal technology bubble. Their first response in most situations is to reach for technology. How will they work for and interact with government if government doesn’t have the same technology first mindset?
Analyzing the relationship between the government in the US and technological adoption, this volume of Studies in Media and Communications provides lessons and principles that are applicable to governments with western-style democracies or similar forms of administration.
SOCIAL SCIENCE / Technology Studies, Society and culture: general, SOCIAL SCIENCE / Sociology / General, POLITICAL SCIENCE / Public Policy / General, Impact of science and technology on society, Politics and government
An insightful exploration of the interplay between technology and governance, Lloyd Levine's book serves as a guiding beacon for public officials navigating the digital age. Drawing upon real-world examples, Levine astutely unravels the complexities of integrating innovation into the public sector. I find this work not only timely but also indispensable for policy makers striving to ensure a modern, inclusive government for California and across the country.
Lloyd Levine is a Senior Policy Fellow at the University of California at Riverside School of Public Policy, USA, where he is the co-founder of the Center for Technology, Society and Policy. Levine is a former member of the California State Legislature where he chaired the Assembly Committee on Utilities and Commerce. As a legislator he authored several foundational pieces of legislation relating to broadband, telecommunications, and technology. He served as a member of Governor Arnold Schwarzenegger's Broadband Taskforce, and a founding board member of the California Emerging Technology Fund.
Introduction; Lloyd Levine
Part 1. The Past – How and Why Government’s Struggle with Purchasing and Integrating Technology
Chapter 1. Stumbling Blocks: The Structure and Imperatives of Government Agencies Lead to Technology Failures; John Thomas Flynn and Lloyd Levine
Chapter 2. Cybernetic Security and the Failures of Technological Governance in the New York Subway; Noah McClain
Chapter 3. Connect the Whole Community: Leadership Gaps Drive the Digital Divide and Fuel Disaster and Social Vulnerabilities; Catherine Sandoval and Patrick Lanthier
Part 2. The People – An Examination of eGovernment and the Disconnected
Chapter 4. Delivering Information and Services Using eGovernment: A Case study of Digital “Haves” and “Have Nots” using @CDC: Twitter, eGov, and COVID-19; Juliana Maria Trammel, Laura Robinson, and Lloyd Levine
Chapter 5. Health CareWork & Digital Inclusion as Super Social Determinant of Health; Cara A. Chiaraluce and Lloyd Levine
Part 3. The Future – Implications and Opportunities
Chapter 6. India’s COVID-19 pandemic aggravates media vs. government tensions: Theorizing media agendamelding in the world’s largest democracy; Deb Aikat
Chapter 7. Clearing the Air: Using Collaboration Technology to Build Local Engagement Panels on Air Quality; Kevin M. Esterling and Cesunica E. Ivey
Chapter 8. The Miner of Last Resort: Digital Currency, Shadow Money and the Role of the Central Bank; Graham S. Steele
Afterword; Lloyd Levine