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The moderator's handbook
This book, written by an experienced moderator who has led panels of all sizes, offers a comprehensive start-to-finish guide to facilitating a panel.
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The moment of clarity
Businesses need a new type of problem solving. Why? Because they are getting people wrong.Traditional problem-solving methods taught in business schools serve us well for some of the everyday challenges of business, but they tend to be ineffective with problems involving a high degree of uncerta...
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The new ecology of leadership
David Hurst has a unique knowledge of organizations—their function and their failure—both in theory and in practice. He has spent twenty-five years as an operating manager, often in crises and turnaround conditions, and is also a widely experienced consultant, teacher, and writer on business. Thi...
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The new silk road leads through the arab peninsula
This book is an incisive query into the origins, implications and opportunities that China’s Belt and Road Initiative creates for stakeholders in Asia and the Arab World. It emphasises the role of cutting-edge technology in boosting collaboration in the fields of politics, economics, business, an...
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The responsibility of reason in leadership, management, and life long learning
This book is both a standalone and/or sequel to The Value of Voice in Shared Leadership and Organizational Behavior and Management and Leadership Skills That Affect Small Business Survival: A Resource Guide for Small Businesses Everywhere. These three books can work together to support the sales ...
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The romance of heroism and heroic leadership
Heroes permeate our culture. But what makes a hero? And what makes heroes 'heroic'? This exciting and innovative study explores how charisma and human needs create images of individuals as heroes and villains.
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The science of high-performing teams
The Science of High-Performing Teams describes what leaders need to manage teams, what they need to understand about human behavior to create teams from groups of individuals, and how to think about some of the basic – and more advanced – types of leader behaviors and group dynamics that often re...
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The skills advantage
Anish Lalchandani provides reskilling strategies that align the organization and the individual’s needs – including practical application, agility, and building alliances for an ecosystem-based reskilling strategy. With case studies and practical steps, you will discover how skills are the new cu...
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The social organization
As a leader, it's your job to extract maximum talent, energy, knowledge, and innovation from your customers and employees. But how?In The Social Organization, two of Gartner's lead analysts strongly advocate exploiting social technology. The authors share insights from their study of successes an...
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The study and practice of global leadership
The first book in this three-part mini series is dedicated to the connection between globalization and the field of leadership. The book is divided into three parts: The Connection between Leadership and the Global Context; The Impact of Globalization on the Study of Leadership; and The Impact of...
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The ten commandments of lean six sigma
Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior managers and executives who want to achieve operational and service excellence in various manufacturing, service and public sector organizations.
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The theory, methods and application of managing digital supply chains
Detailing the diverse aspects of digitalization in supply chain management, Digital Supply Chain Management helps business managers harness the cutting edge, guiding those early in their careers who seek a challenging new path whilst informing top-level managers who have their eye on the future.
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The thinking strategist
The Thinking Strategist promotes the strategic management process as a way to identify, explore and solve problems. It provides useful advice and practical tools to strengthen decision making and problem solving skills to accomplish organizational goals, exceed objectives, and to get top manageme...
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The tyranny of metrics
How the obsession with quantifying human performance threatens business, medicine, education, government—and the quality of our livesToday, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the re...
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The uncertainty mindset
Drawing on years of unprecedented access to the best and most influential culinary R&D teams in the world, Vaughn Tan reveals how they exemplify what he calls the uncertainty mindset. A revelatory look at the R&D kitchen, The Uncertainty Mindset upends conventional wisdom about how to org...
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Thinking about cognition
Thinking About Cognition is a collection of contributions that discusses frontiers of managerial and organizational cognition research, addresses the challenges we face, aims to inspire other scholars, and provide guidance on how to proceed.
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Throw your stuff off the plane
We all want to be accountable, to be responsible, to reveal genuine commitment. We all want to keep on track with our word and stay away from blame. But organizational systems meant to institutionalize accountability often don’t help us accomplish those necessary goals. Throw Your Stuff Off the P...
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Tourism destination management in a post-pandemic context
Drawing from lessons of the COVID-19 pandemic, Tourism Destination Management in a Post-Pandemic Context presents cases and competencies to advance theoretical and empirical knowledge in the management of destinations post-pandemic.
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Tourism through troubled times
Tourism Through Troubled Times is an illuminating read for all scholars of Tourism Studies, Hospitality Management, and the Sociology of Tourism, as well as practitioners and managers within the hospitality sector, and gives clear insights into the industry’s next steps forward.
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Toward responsible service management
Toward Responsible Service Management: AI and Digital Transformation in Action advances service management concepts by providing a platform for initiating critical debates grounded in pertinent industry cases.
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Transcendent development
Transcendent Development contains morally courageous, creative storytelling prose offering paradigm shifts, empirical evidence and surprising “antenarratives” that explain how a harmonious Africa may be realised, starting in the Mother Continent’s Southern-most tip.
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Transformation for sustainable business and management practices
Since the introduction of Industry 5.0, there has been a greater emphasis on the human-centric view in human-machine collaboration. As society has benefitted from technological advancements in all aspects of industrial sectors, there has been a rethinking of the role human beings should play in f...
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Transformative leadership in action
Transformative Leadership in Action: Allyship, Advocacy, and Activism challenges the reader to do the necessary self-work required of a 21st century leader, while also providing the road map to developing the skills necessary to take on increasing public leadership roles to support causes related...
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Transforming healthcare
Shedding light on current transformations in payment mechanisms and transparency of hospital performance data and prices, this volume of Advances in Health Care Management presents findings on hospital profitability, cost, and organizational structures.
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Translating knowledge management visions into strategies
There is a critical point of failure for every knowledge management effort: when the strategy is isolated from the organization, and when there is no vision anchoring the strategy. This book guides professionals in learning to create a foundation for 21st century knowledge organizations.
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Understanding decision-making in educational contexts
Understanding Decision-Making in Educational Contexts presents 'problem cases' confronting school leaders in real settings, and illustrates the multiple approaches that school leaders draw upon to navigate complex and challenging decision-making contexts.
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Understanding the new business paradigm in eastern europe
The aim of this publication is to present the universal model of building business success in our hectic times. Kozielski built the idea of “four-leaf clover” based on the experiences of companies competing on both the developed and emerging markets. It seems to be the first publication in which ...
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What is strategy?
When it comes to strategy, the mistake most managers make is thinking they have one when they don't.Joan Magretta, author of the bestselling book Understanding Michael Porter, has teamed up with illustrator Emile Holmewood to capture essential strategy concepts in a short, easy-to-understand, gra...
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What philosophy can teach you about being a better leader
Learn how to build and expertly lead a fulfilled and purposeful human-centred organization using the thinking of four of the greatest philosophers.
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What will be already exists
How do artist archives survive and stay authentic in radically changed contexts? The volume addresses the challenge of continuity, sustainability, and institutionalization of archives established by Eastern European artists. At its center is the Artpool Art Research Center founded in 1979 in Buda...
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When leadership fails
When Leadership Fails is a critical examination of the worst workplace experiences for the purpose of individual, group and organizational learning. Professionals from various industries unpack personal encounters associated with a range of toxic leadership behaviors, using theory, these examples...
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Whole-life value-based decision-making in asset management
Whole-Life Value-Based Decision-Making in Asset Management is a comprehensive guide to improving the effectiveness of infrastructure asset management by determining the level of expenditure on infrastructure assets in order to maximise life-cycle value.
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Who’s watching? surveillance, big data and applied ethics in the digital age
Who’s watching? Surveillance, big data and applied ethics in the digital age critically examines the ethical use of surveillance data through the lens of large institutions, including corporations or government agencies, particularly including the collection and use of big data sets.
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Winning on purpose
Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star.Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around...
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Winning with data science
This book is a compelling and comprehensive guide to data science, emphasizing its real-world business applications and focusing on how to collaborate productively with data science teams.
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Wiser
Why are group decisions so hard?Since the beginning of human history, people have made decisions in groups—first in families and villages, and now as part of companies, governments, school boards, religious organizations, or any one of countless other groups. And having more than one person to he...
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Woke capitalism
SHORTLISTED FOR THE BUSINESS BOOK AWARDS 2022 Does ‘woke capitalism’ improve capitalism’s image or does it threaten the future of democracy? From Nike’s support for Colin Kaepernick, to Gillette’s engagement with the toxic masculinity debate, the 21st century has seen a sharp increase in corporat...
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Women courageous
Women Courageous: Leading through the Labyrinth is a unique collection of stories of courage, integrated with scholarly analysis to deepen our understanding of courage - how it shows up, develops, and facilitates transformation.
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Writing differently
Writing Differently is a critical, insightful, poetic and timely collection of essays, poems, plays and auto-ethnographic pieces that showcases the potential of academic writing. The volume will be of interest to those interested in alternative ways of working, researching, thinking, organizing, ...
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