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Exclusion is the process by which some people are out-grouped, or the state experienced by those alienated and/or marginalised.
Lived Experiences of Exclusion in the Workplace shares the emotional expressions of those who have faced alienation and marginalisation — from subtle to traumatic. Their stories reveal an abundance of factors which lead to exclusion and offer insights for the reader into instances of systemic-, organisational- and personal exclusion, as well as providing guidance on how to trigger belonging and inclusion through various, often simple measures.
The presence of greater diversity in our organisations, as well as growing demands for equity, inclusion and social justice, compel us to address stumbling blocks. These findings collectively place remedial responsibilities in the hands of institutions, organisations, leaders, managers and employees who form the powerful/privileged in-group, as well as those who are excluded.
They say that the first step in making a dream come true is to wake up. If we are ever to realise the dream of true inclusion, we must first be honest about the range of levels of exclusion that exist today. Reading this book is a starting point. With both science and stories, it thoughtfully opened my eyes to the challenges to inclusion, made me feel seen and heard in my own exclusion experiences, and provided useful approaches for leaders to be more ‘human’ at work. It’s an inspiring read.
Kurt April is the Endowed Allan Gray Chair and Director of the Allan Gray Centre for Values-Based Leadership at the Graduate School of Business of the University of Cape Town, South Africa, and Faculty Member of DukeCE, USA.
Babar Dharani is a Senior Lecturer at the Allan Gray Centre for Values-Based Leadership at the Graduate School of Business of the University of Cape Town, South Africa.
Amanda April is a Director of LICM Consulting Cape Town, and Academic Supervisor in the Department of Social Work and Social Development at the University of Cape Town, South Africa.
Foreword; Mustafa Özbilgin
Introduction
Chapter 1. Exclusion
Chapter 2. Discrimination
Chapter 3. Addressing Exclusion Through Confrontation
Chapter 4. Contextualised Discrimination
Chapter 5. Affirmative Action & Empowerment
Chapter 6. Leadership for Inclusivity Conclusion References
Conclusion