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Emotions in organizations continues to be a topic of intense interest among organizational behavior scholars worldwide. This 20th volume of Research on Emotion in Organizations collects together chapters presented at the Fourteenth International Conference on Emotions and Worklife, August 2024, the University of Illinois Chicago, USA.
Emotional Regulation at Work reflects the diverse nature of emotions in organizational settings through various theoretical and empirical lenses. Contributions explore the critical role of emotion regulation in workplace dynamics, and the increasingly diverse emotional challenges faced by organizations – from managing interpersonal relationships to addressing cultural differences in emotional expression – making the understanding of emotion regulation processes particularly vital. Encompassing key themes in organizational emotion research, exploring emotional labor, emotional intelligence, team dynamics, and psychological capital, emotion regulation emerges as a crucial mechanism through which individuals and groups navigate workplace experiences. The research examines these phenomena across various contexts, from educational institutions to entertainment settings.
Contributing authors from various countries and offering cross-cultural perspectives, enriching our understanding of how cultural contexts influence emotional experiences and regulation in organizations, Emotional Regulation at Work employs diverse methodological approaches, including quantitative analysis, literature reviews, diary studies, and qualitative investigations.
Cristian A. Vasquez is a Lecturer in Leadership at the Institute of Work Psychology, Sheffield University Management School, UK.
Ashlea C. Troth is a Professor of Organizational Behavior in the Department of Management at the Griffith Business School, Griffith University, Australia. She is also the Deputy Director of the Centre for Work, Organization and Wellbeing (WOW).
Neal M. Ashkanasy OAM, PhD is Emeritus Professor of Management in the UQ Business School at The University of Queensland, Australia.
Chapter 1. Introducing Emotion Regulation in Organizations: A field in Motion; Cristian A. Vasquez, Ashlea C. Troth, and Neal M. Ashkanasy
Chapter 2. The Impact of Emotional Memories, Goals, and Psychological Capital on Performance during M&A Organizational Change; Sandor Talas, Andre A. Pekerti, Neal M. Ashkanasy, and Alexandra Kriz
Chapter 3. Emotionally Intelligent Behavior in Context: Moving Research from the What to the How; Vera Hampel and Jochen Menges
Chapter 4. The Emotion of Schadenfreude: Its Emergence, Consequences and Relevance in the Workplace; D.M. Sachinthanee Dissanayake, Mario Fernando, and Kumar Biswas
Chapter 5. Commodified Classrooms, Eroded Identities: The Emotional Woes of Indian School Teachers; Gayatri Iyer and Priya Nair Rajeev
Chapter 6. Emotional Labor in Stand-Up Comedy: The Tough Art of Making Laughs; Angélica Sofía Sánchez Molano, Sonia Maria Guedes Gondim, Franciane Andrade de Morais, Ana Célia Araújo Simões, Mary Sandra Carlotto, and Carla Carvalho
Chapter 7. Emotion Regulation in the Face of Guilt and Contradiction: A Model of Life-Role Paradox; Alana B. Dorris, Neal M. Ashkanasy, and Julia C. Richardson
Chapter 8. Are Leaders Burnt Out During Organizational Change? An Emotion Regulation Study; Alan J. Hudson, Peter J. Jordan, and Ashlea C. Troth
Chapter 9. Leader Interpersonal Affect Regulation, Team High-Activated Affective Tone and Team Psychological Safety; Hector P. Madrid, Cristian A. Vasquez, and Jorge Corral-Hernandez
Chapter 10. The Mediating Role of Team Trust and Conflict on the Relationship Between Team Interpersonal Emotion Regulation and Organizational Citizenship Behavior; Cristian A. Vasquez, David Holman, and Robin Martin
Chapter 11. Age and Interpersonal Emotion Regulation in the Workplace; Aishwarya Verma, Karen Niven, and Nicola Lawrence-Thomas
Chapter 12. Concluding Emotion Regulation in Organizations: A Field in Motion; Cristian A. Vasquez, Neal M. Ashkanasy, and Ashlea C. Troth